Mr.Snuff Reviews

Based on 118 customer reviews from our shopper community, Mr.Snuff's overall rating is 3.51 out of 5 stars and 75% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

3.5

118 Reviews

Overall Rating

5 Stars

23

4 Stars

66

3 Stars

0

2 Stars

6

1 Star

23

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (118)
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Friedman53
May 12, 2023
"Used and damaged items"
Items arrived fast in post, but sadly one tin was leaking and split ( like that beforepacked ) another had been opened and someone had tried. Yes it was cheap but do not expect to recieve 50% damaged or used items , shocking will never use again
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prophoenix44
May 12, 2023
"Used and damaged items"
Items arrived fast in post, but sadly one tin was leaking and split ( like that beforepacked ) another had been opened and someone had tried. Yes it was cheap but do not expect to recieve 50% damaged or used items , shocking will never use again
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LeeCarr
October 17, 2022
"This company is great and fast delivery…"
This company is great and fast delivery they once git my order wrong and within a week they replaced it no charge. If you live in europe and like to dip this is the company to get it from.
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Duane.Wright
October 17, 2022
"This company is great and fast delivery…"
This company is great and fast delivery they once git my order wrong and within a week they replaced it no charge. If you live in europe and like to dip this is the company to get it from.
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nemesiswolker
October 04, 2022
"All was well till this year"
All was well till this year, not sure if it’s under new management because nothing gets shipped after buying. Follow ups also you still don’t receive anything
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CatherineNewman
October 04, 2022
"All was well till this year"
All was well till this year, not sure if it’s under new management because nothing gets shipped after buying. Follow ups also you still don’t receive anything
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DerekSimpson
August 10, 2022
"Snuv products are trash do not buy…"
Snuv products are trash do not buy impossible to open lol
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silverkoala553
July 24, 2022
"DO NOT BUY HERE"
DO NOT BUY FROM HERE. They shipped half my order late as hell but arrived after having to ask about it through a bunch of emails and kept the other half and after sending so many emails finally got a partial refund(Still payed for shipping!). I think that if I didn't email them so many times they would have not sent me a thing! Buy from somewhere else!
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heavyswan325
July 24, 2022
"DO NOT BUY HERE"
DO NOT BUY FROM HERE. They shipped half my order late as hell but arrived after having to ask about it through a bunch of emails and kept the other half and after sending so many emails finally got a partial refund(Still payed for shipping!). I think that if I didn't email them so many times they would have not sent me a thing! Buy from somewhere else!
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Edna.Lane
April 10, 2022
"My order came in 6 days"
My order came in 6 days. Very happy with the service. Quality products, and would definitely recommend to a friend. Surprised by the bad reviews.
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JonathanRoss
April 10, 2022
"My order came in 6 days"
My order came in 6 days. Very happy with the service. Quality products, and would definitely recommend to a friend. Surprised by the bad reviews.
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JordanMartinez
March 31, 2022
"Stay Away"
Do not order from them. Waste of money and time. I placed an order last October and I've received nothing, despite sporadic messages from support and promises of a replacement.
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GraceDay
March 31, 2022
"Stay Away"
Do not order from them. Waste of money and time. I placed an order last October and I've received nothing, despite sporadic messages from support and promises of a replacement.
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crazypanda841
January 19, 2022
"Used to love ordering from here... but"
I got into Snuff a few years back when Makla hit the US market. When they lost their distribution here, I learned of MrSnuff. At first I got products after a week from them on the regular, but once Covid hit, things became very hit & miss. One week shipping often turned into six... but I still ordered because I would get enough to cover the span of time. And then... last September happened.

I ordered, and waited, and waited, and waited some more. The day before the deadline for me to inquire (Royal Mail regs), they sent me an email saying my package was returned to their office and asked if I wanted them to reship. I said yes, and they agreed to with S&H paid for. Then, without a word, they canceled the order. Turns out the items I wanted were now out of stock. It'd been two months at this point! Like I couldn't wait a little longer?!

I finally gave them one last chance around Christmas. They're using FedEx now so they have actual tracking, but so far I'm kind of unimpressed... been almost 3 weeks since leaving the UK and not a word. This might wind up being edited into a 1-star review... we'll have to wait and see.
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lazymeercat200
January 19, 2022
"Used to love ordering from here... but"
I got into Snuff a few years back when Makla hit the US market. When they lost their distribution here, I learned of MrSnuff. At first I got products after a week from them on the regular, but once Covid hit, things became very hit & miss. One week shipping often turned into six... but I still ordered because I would get enough to cover the span of time. And then... last September happened.

I ordered, and waited, and waited, and waited some more. The day before the deadline for me to inquire (Royal Mail regs), they sent me an email saying my package was returned to their office and asked if I wanted them to reship. I said yes, and they agreed to with S&H paid for. Then, without a word, they canceled the order. Turns out the items I wanted were now out of stock. It'd been two months at this point! Like I couldn't wait a little longer?!

I finally gave them one last chance around Christmas. They're using FedEx now so they have actual tracking, but so far I'm kind of unimpressed... been almost 3 weeks since leaving the UK and not a word. This might wind up being edited into a 1-star review... we'll have to wait and see.

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